Cliente: A Simple and Efficient Portal for Customer Support
Cliente, developed by Desk Manager Software, is a free Android application that provides a direct channel for customers to connect with analysts. It offers a simple and efficient way for users to launch their support requests, interact with their occurrences, and obtain a history of their past support tickets, without the need for technical knowledge. This way, it eliminates the need for contact via other means such as phone or email, and helps improve the quality of documentation of occurrences.
The application is designed to be user-friendly and easy to navigate, making it accessible to customers of all ages and technical abilities. The portal allows customers to create new support requests, view the status of their existing requests, and communicate with analysts in real-time. Additionally, users can access their support request history, allowing them to quickly and easily reference past occurrences. Overall, Cliente is an excellent tool for improving customer support and streamlining communication between customers and analysts.
